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Shipping policy

SHIPPING POLICY

 

Cross Edge Fabrication is committed to excellence, and the full satisfaction of our customers.
Cross Edge Fabrication proudly offers shipping services.
Be assured we are doing everything in our power to get your order to you as soon as possible.
Please consider any holidays that might impact delivery times.
Cross Edge Fabrication also offers same day dispatch.

 

SHIPPING

 

All orders for our products are processed and shipped out in 4-10 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery.
If there will be a significant delay in the shipment of your order, we will contact you via email.

 

WRONG ADDRESS DISCLAIMER

 

It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address.
Please contact us immediately if you believe you have provided an incorrect shipping address.

 

UNDELIVERABLE ORDERS

 

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

 

LOST/STOLEN PACKAGES

 

Cross Edge Fabrication is not responsible for lost or stolen packages.
If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.

 

RETURN REQUEST DAYS

 

Cross Edge Fabrication allows you to return its item (s) within a period of 14 days.
Kindly be advised that the item (s) should be returned unopened and unused.

 

OUT OF STOCK ITEM PROCESS

 

Cross Edge Fabrication has the following options in the event there are items which are out of stock Cross Edge Fabrication Wait for all items to be in stock before dispatching.

If products are being shipped directly from the manufacturer and are currently out of stock, this usually means the order will be placed on “backorder,” which means the customer will be notified when the item is available again and their order will be shipped then, potentially with a slightly longer delivery time than usual; they may also be given the option to choose a similar product or cancel their order.

 

 

IMPORT DUTY AND TAXES

 

When dealing with Cross Edge Fabrication you have the following options when it comes to taxes as well as import duties: You will be required to settle the requisite fees when the items are arriving in the destination country.

 

ACCEPTANCE

 

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

 

CONTACT INFORMATION

 

In the event you have any questions or comments please reach us via the following contacts:

 

Email – office@crossedgefab.com